Category Archives: COVID – 19


Ep 76: Are Advisors Missing the Forest for the Trees? – Kiley Miller on Sustainable Investing

As sustainable investing grows in popularity, so do the misconceptions about its framework.

In this episode, Laura Gregg and David Partain speak with Kiley Miller, Director of ESG Investment Solutions at Envestnet.

Kiley is a passionate leader in the ESG investment space. She shares how she is working to help advisors better understand underlying value of ESG information, its various applications, and what it brings to an advisory practice.  

Kiley discusses: 

  • The differences between ESG aware and ESG focus 
  • How the industry falls short in helping advisors appreciate sustainable investing
  • Simple answers to common objections
  • The value proposition sustainable investing brings to an advisory practice. 
  • And more


Connect With Kelly Miller:

Connect With  Laura Gregg: 

Connect With  David Partain: 

About Our Guest:

Kiley leads ESG product development and ESG product management for PMC’s suite of investment products and service offerings. This includes PMC’s ESG focused managed portfolios and ESG due diligence within manager research. Kiley also oversees ESG and impact data relationships and strategic development of ESG and impact reporting initiatives. Prior to joining PMC in 2019, Kiley was a senior client advisor at Sustainalytics, an ESG research, ratings and analytics firm. There she supported U.S. asset managers to integrate ESG research into the investment process. Kiley also previously worked at the UN-supported Principles for Responsible Investment. Kiley holds an MS in Sustainability Management from Columbia University. She also holds a BS in Environmental Sustainability with a double minor in Business and Environmental Economics & Law from the University of Illinois at Urbana-Champaign. Kiley is a CFA Level III Candidate.


Ep 52: Conquering Stress Through Flexible Work Arrangements — With Lauren Oschman, CFP®

As vaccinations ramp up and offices are re-open, many firms are facing a dilemma: 

Bring the entire staff back, create a hybrid team model or go fully virtual?

In this fourth episode of our Advisor Wellness series, Laura Gregg and David Partain speak with Lauren Oschman, CFP®, Partner, Chief Experience Officer and producing Advisor at Vestia Personal Wealth Advisors. They discuss the power of building an intentional firm culture that embraces flexibility in both work location and hours and how this ultimately can promote greater productivity while reducing stress for the team and its partners.

In this episode, you will learn:

  • The bold way Vestia is recruiting remote hires
  • Using remote/hybrid work models to help alleviate stress and build diversity
  • Why culture matters and how to build it virtually
  • How a virtual model has increased the retention of physician clients
  • Insights into how virtual engagement can actually deepen client relationships
  • Strategies to effectively onboard remote hires
  • And more!

Listen in now to discover how to create an optimal mix of virtual and in-office staff!

Resources: FlexShares Exchange Traded Funds | Laura Gregg | David Partain | Lauren Oschman | Vestia Personal Wealth Advisors | Episode 18: Serving Medical Professionals During COVID-19 – With Lauren Oschman

Investment advisory services offered through Vestia Personal Wealth Advisors, Vestia Retirement Plan Consultants, and Vestia Advisors, LLC, a Registered Investment Advisor with the SEC. Securities offered through Ausdal Financial Partners, Inc., 5187 Utica Ridge Rd, Davenport, IA. 52807 (563)326-2064. Member FINRA/SIPC. Vestia Personal Wealth Advisors, Vestia Retirement Plan Consultants, Vestia Advisors, LLC and Ausdal Financial Partners, Inc. are independently owned and operated.

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Ep 33: Lessons Learned from the Pandemic and Beyond – With Corey Hoffstein

During uncertain times, it’s critical that advisors remind and reinforce the value that they are providing to their clients.

In this episode, Laura Gregg welcomes Corey Hoffstein, Founder and Chief Investment Officer at Newfound Research, a quantitative asset manager offering a suite of separately managed accounts and mutual funds to advisor firms and institutional investors. Corey talks about how Newfound chose to lead with empathy when reaching out to their advisor clients during the pandemic. Communication is not one-size-fits-all – especially in trying times. He also shares the resources that Newfound has provided to advisors to help them through difficult client conversations.

In this episode, you will learn:

  • How empathy can deepen client relationships
  • Customizing communications to meet advisors preferences
  • The reasons advisors choose to work with external money managers
  • How to keep your clients focused on their long-term plan.
  • And more!

Listen now and discover the lessons financial advisors have learned during this pandemic that will help strengthen them today and tomorrow!

Resources: FlexShares Exchange Traded Funds | Laura Gregg | Corey Hoffstein | Newfound Research

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Ep 28: Standing Out Among Advisors — with Devin Ekberg

In a crowded financial advisory space, how can you stand out?

To answer this question, Laura Gregg and David Partain welcome Devin Ekberg, chief learning officer and managing director of content development at Investments & Wealth Institute. 

Listen to hear about the research that the Investments & Wealth Institute conducted with Cerulli Associates on three key trends shaping the financial advice industry and testing advisors’ abilities to grow and drive practice profitability. 

In this episode, you will learn:

  • How to navigate in an increasingly fiduciary environment.
  • Ideas for maximizing human capital
  • The impact of an exceptional client experience
  • And more!

Tune in now to learn what steps you can take today to set yourself apart as a financial advisor!

Resources: FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Contact Devin Ekberg | Investments & Wealth InstituteInvestments & Wealth Institute Research Reports

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Ep 27: Cultivating Meaningful Client-Advisor Relationships — With Adam Boyer

Advisors, have you checked in with your clients recently? 

Adam Boyer, Head of Business Development for Emotomy at Northern Trust joins Laura Gregg and David Partain to discuss the importance of advisor-client relationships and what it takes to build client trust. 

Together, they explore the role technology plays in communication and the need for maintaining communication with clients — especially during challenging times like these – and how the right mix can help you grow your business.

In this episode you’ll learn:

  • The value of quality over quantity when communicating with clients
  • How to balance technology with personal attention
  • Ways to think outside of the box when engaging clients
  • How client-advisor relationships impact advisors’ revenue and referrals
  • And more!

Join Laura, David, and Adam now to explore the value of meaningful communication with your clients!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Emotomy | Northern Trust

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Ep 26: Why Now is the Right Time to Hire — With Fran Skinner

While COVID-19 has sidelined hiring plans for many firms, many leaders are using this time to find top talent. Explore today’s hiring trends as Laura Gregg and David Partain welcome Fran Skinner to the podcast. As the co-founder of AUM Partners, a leadership and talent assessment consulting firm for the financial services industry, Fran shares insight into how firms are recruiting during the pandemic and how leaders are deepening relationships with existing employees.

In this episode, you will learn:

  • Why leaders pursue top talent during times of uncertainty
  • The benefits of flexible work schedules
  • What managers can do to help employees who are feeling burdened during this crisis
  • Fran’s advice for managers who are not quite ready to hire
  • And more!

Tune in now to discover Fran’s strategies for maintaining and growing your practice with the right talent!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | AUM Partners | Now Is The Time To Pursue Top Talent

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Ep 25: Podcasting to Reach and Retain Clients in the Digital Age – With Matt Halloran

As the world becomes increasingly technology- and convenience-based, podcasting has risen as a new medium to showcase your voice and connect with your ideal audience.

For advisors, podcasting has become a great way to build relationships with ideal and existing clients, all the while maximizing the advisor-client relationships and ROI alike. 

In this episode, Laura Gregg and David Partain chat with podcasting professional Matt Halloran of Top Advisor Marketing. Matt shares his expertise in podcasting and how his company is helping advisors find their voice using this medium — and how you can do the same.

In this episode, you’ll learn:

  • How advisors can leverage podcasting to attract and retain clients
  • Steps for starting your own podcast 
  • What you need to know about podcasting and compliance
  • And more!

Tune in now to learn about the power of podcasting and how you can harness it to rise above the noise!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Top Advisor Marketing | A Complete Guide To Starting A Podcast

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Ep 24: Leadership and Diversity – With Shundrawn Thomas

There are specific actions that leaders must take if they’re serious about driving diversity, equity, and inclusion in their organization.

Shundrawn Thomas, former President of Northern Trust Asset Management recently spoke with Laura Gregg and David Partain about the role of leaders in DE&I. He also talked about his recent open letter – Breaking the Silence – in which he shares some of the experiences he has encountered as an African-American man in the hopes of giving a voice to the silent pain that many of our collective colleagues, friends and neighbors are currently experiencing.

In this episode, you will learn:

  • The importance of leading with compassion and authentic words
  • Ideas for finding diverse talent for your advisory firm
  • The significance of understanding unconscious bias
  • How equity is often far different than equality
  • And more!

Tune in now for actionable ways to support diversity, equity and inclusion in your organization.


FlexShares Exchange Traded Funds | Advisor Teams and Diversity Research | Contact Laura Gregg | Contact David Partain | Shundrawn Thomas on LinkedIn | Northern Trust Asset Management

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Ep 23: Connecting People to Advisors of Color – With Dana Wilson

 Investors prefer to work with financial professionals who they feel will understand them, according to a recent FlexShares study on diversity. 

How can we draw more people of color into the financial industry? And how can we help investors find those who are already out there?

Today, Laura Gregg and David Partain welcome Dana Wilson, the CEO and founder of CHIP Professionals (Changing How Investors and Advisors Prosper). Dana explains what’s behind this new tool and how it is different from anything currently in the financial advisory industry.

In this episode, you will learn:

  • Challenges of being a person of color in the primarily white financial advisory industry
  • Which missing pieces Dana is working to solve for investors and advisors
  • Financial misconceptions around underrepresented communities
  • How CHIP bridges the gap between investors and advisors of color
  • And more!

Listen now to learn how CHIP is championing communities of color within the financial advisory industry!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | CHIP Professionals

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Ep 22: Partnering with Community Foundations to Strengthen Client Relationships in Uncertain Times – With Elena Pullen-Venema

Charitable giving is on the minds of many people, now more than ever.

In this episode, Laura Gregg and David Partain are joined by Elena Pullen-Venema, the Director of Gift Planning at the Community Foundation of Snohomish County (Greater Seattle Area). Elena explains the foundation’s growing commitment to Racial Equity and how grants during the Coronavirus pandemic are being focused on supporting communities of color. She also describes how some foundations are partnering with advisors as they continue to manage clients’ charitable investments.

In this episode, you will learn:

  • How foundations can help you connect your clients to charities supporting racial equity and Covid-19 relief.
  • Options for wealth managers to maintain management of charitable investments
  • How community foundations can help with complex charitable gift structures
  • Misconceptions about the people and families that create donor-advised funds
  • And more!

Discover why building relationships with your local community foundations can help you better serve your clients!


FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain | The Community Foundation of Snohomish County | Elena Pullen-Venema on LinkedIn | Association of African American Financial Advisors | FlexShares Diversity Research