Category Archives: COVID – 19


EP 92: The Financial Coach Can Use A Coach – With Lacy Garcia of Willow

It’s not just you. Most advisors face the same challenge. Your client base is broadening and diversifying. You need to provide more sophisticated, more personalized solutions but where do you find the right resources?

In this episode, Laura Gregg and David Partain speak with Lacy Garcia, Founder and CEO of Willow, an award-winning financial technology and guidance platform. Her mission: To equip advisors with practical resources to engage with women and an overall rapidly changing wealth demographic.

Lacy discusses: 

  • The New Majority investor and their growing wealth ownership
  • How advisors can address the unique needs of their changing client base
  • Tactical solutions that can be put in place quickly 
  • How coaching from Willow can help advisors create a meaningful client experience 
  • And more


Connect With Lacy Garcia:

Connect With Laura Gregg: 

Connect With David Partain: 

About Our Guest:

Lacy Garcia is the founder and CEO of Willow. Willow is an award-winning financial technology and guidance platform that helps financial institutions better engage and serve women and the new majority of investors. Lacy and Willow have been featured on Yahoo Finance, Business Insider, Wealth Management, and more. Most recently, Lacy has appeared on the Today Show on NBC to help explain some important financial concepts and applications.


Ep 90: Overcoming Adversity: GRIT As A Game Changer  — With Austin Hatch

It’s True: GRIT can be a game-changer. 

In this episode, Austin Hatch – a motivational speaker, athlete, and remarkable survivor—shares his inspiring journey and lessons that can help others respond to unexpected circumstances. Tune in for Austin’s powerful story and learn how the G.R.I.T. framework can help managers adapt to today’s challenges. 

Austin discusses: 

  • Helping others as a driving motivation 
  • How the G.R.I.T. framework can help managers in the current economic market
  • The power and importance of leading by example 
  • More insights and lessons from Austin’s experiences


Connect With Austin Hatch:

Connect With  Laura Gregg: 

Connect With  David Partain: 

About Our Guest:

Austin Hatch survived two plane crashes that claimed the lives of his entire immediate family. He suffered severe injuries that nearly took his life. When Austin woke from a 2-month-long coma, he had to re-learn basic life skills. The road to recovery was tough, but he found a way to push forward and fulfill his dream of joining the University of Michigan basketball team. Austin is now a motivational speaker with a poignant message about G.R.I.T. and how we can all thrive in the midst of adversity.


Ep 88: How SEC rule 206(4) could change your business model — With Paul Binnion

Are you familiar with the SEC’s 206(4) proposal? Will you be compliant? 

In this episode, Laura Gregg and David Partain are joined by Paul Binnion of Hanlon Investment Management to consider the intent and potential impact of the proposal. 

If you outsource certain investment functions or have been evaluating third-party service providers, join us to learn more.

Paul discusses: 

  • Core aspects of the proposed rule, and how it may affect financial advisors
  • How advisors’ due diligence responsibilities may be affected
  • What to consider when selecting a third-party solutions provider
  • Why deeper client relationships will likely become even more important
  • And more


Connect With Paul Binnion:

Connect With  Laura Gregg: 

Connect With  David Partain: 

About Our Guest:

Paul Binnion is the Chief Revenue Officer at Hanlon Investment Management. Paul is responsible for leading the overall direction of the firm’s distribution strategy while overseeing the sales, key accounts, and marketing teams in their efforts to build collaborative partnerships with successful financial advisors. Paul has more than 30 years of experience developing best practices with financial partners and specializes in building and motivating teams to help deliver successful outcomes to financial advisors and their clients.


Ep 76: Are Advisors Missing the Forest for the Trees? – Kiley Miller on Sustainable Investing

As sustainable investing grows in popularity, so do the misconceptions about its framework.

In this episode, Laura Gregg and David Partain speak with Kiley Miller, Director of ESG Investment Solutions at Envestnet.

Kiley is a passionate leader in the ESG investment space. She shares how she is working to help advisors better understand underlying value of ESG information, its various applications, and what it brings to an advisory practice.  

Kiley discusses: 

  • The differences between ESG aware and ESG focus 
  • How the industry falls short in helping advisors appreciate sustainable investing
  • Simple answers to common objections
  • The value proposition sustainable investing brings to an advisory practice. 
  • And more


Connect With Kelly Miller:

Connect With  Laura Gregg: 

Connect With  David Partain: 

About Our Guest:

Kiley leads ESG product development and ESG product management for PMC’s suite of investment products and service offerings. This includes PMC’s ESG focused managed portfolios and ESG due diligence within manager research. Kiley also oversees ESG and impact data relationships and strategic development of ESG and impact reporting initiatives. Prior to joining PMC in 2019, Kiley was a senior client advisor at Sustainalytics, an ESG research, ratings and analytics firm. There she supported U.S. asset managers to integrate ESG research into the investment process. Kiley also previously worked at the UN-supported Principles for Responsible Investment. Kiley holds an MS in Sustainability Management from Columbia University. She also holds a BS in Environmental Sustainability with a double minor in Business and Environmental Economics & Law from the University of Illinois at Urbana-Champaign. Kiley is a CFA Level III Candidate.


Ep 52: Conquering Stress Through Flexible Work Arrangements — With Lauren Oschman, CFP®

As vaccinations ramp up and offices are re-open, many firms are facing a dilemma: 

Bring the entire staff back, create a hybrid team model or go fully virtual?

In this fourth episode of our Advisor Wellness series, Laura Gregg and David Partain speak with Lauren Oschman, CFP®, Partner, Chief Experience Officer and producing Advisor at Vestia Personal Wealth Advisors. They discuss the power of building an intentional firm culture that embraces flexibility in both work location and hours and how this ultimately can promote greater productivity while reducing stress for the team and its partners.

In this episode, you will learn:

  • The bold way Vestia is recruiting remote hires
  • Using remote/hybrid work models to help alleviate stress and build diversity
  • Why culture matters and how to build it virtually
  • How a virtual model has increased the retention of physician clients
  • Insights into how virtual engagement can actually deepen client relationships
  • Strategies to effectively onboard remote hires
  • And more!

Listen in now to discover how to create an optimal mix of virtual and in-office staff!

Resources: FlexShares Exchange Traded Funds | Laura Gregg | David Partain | Lauren Oschman | Vestia Personal Wealth Advisors | Episode 18: Serving Medical Professionals During COVID-19 – With Lauren Oschman

Investment advisory services offered through Vestia Personal Wealth Advisors, Vestia Retirement Plan Consultants, and Vestia Advisors, LLC, a Registered Investment Advisor with the SEC. Securities offered through Ausdal Financial Partners, Inc., 5187 Utica Ridge Rd, Davenport, IA. 52807 (563)326-2064. Member FINRA/SIPC. Vestia Personal Wealth Advisors, Vestia Retirement Plan Consultants, Vestia Advisors, LLC and Ausdal Financial Partners, Inc. are independently owned and operated.

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Ep 33: Lessons Learned from the Pandemic and Beyond – With Corey Hoffstein

During uncertain times, it’s critical that advisors remind and reinforce the value that they are providing to their clients.

In this episode, Laura Gregg welcomes Corey Hoffstein, Founder and Chief Investment Officer at Newfound Research, a quantitative asset manager offering a suite of separately managed accounts and mutual funds to advisor firms and institutional investors. Corey talks about how Newfound chose to lead with empathy when reaching out to their advisor clients during the pandemic. Communication is not one-size-fits-all – especially in trying times. He also shares the resources that Newfound has provided to advisors to help them through difficult client conversations.

In this episode, you will learn:

  • How empathy can deepen client relationships
  • Customizing communications to meet advisors preferences
  • The reasons advisors choose to work with external money managers
  • How to keep your clients focused on their long-term plan.
  • And more!

Listen now and discover the lessons financial advisors have learned during this pandemic that will help strengthen them today and tomorrow!

Resources: FlexShares Exchange Traded Funds | Laura Gregg | Corey Hoffstein | Newfound Research

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Ep 28: Standing Out Among Advisors — with Devin Ekberg

In a crowded financial advisory space, how can you stand out?

To answer this question, Laura Gregg and David Partain welcome Devin Ekberg, chief learning officer and managing director of content development at Investments & Wealth Institute. 

Listen to hear about the research that the Investments & Wealth Institute conducted with Cerulli Associates on three key trends shaping the financial advice industry and testing advisors’ abilities to grow and drive practice profitability. 

In this episode, you will learn:

  • How to navigate in an increasingly fiduciary environment.
  • Ideas for maximizing human capital
  • The impact of an exceptional client experience
  • And more!

Tune in now to learn what steps you can take today to set yourself apart as a financial advisor!

Resources: FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Contact Devin Ekberg | Investments & Wealth InstituteInvestments & Wealth Institute Research Reports

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Ep 27: Cultivating Meaningful Client-Advisor Relationships — With Adam Boyer

Advisors, have you checked in with your clients recently? 

Adam Boyer, Head of Business Development for Emotomy at Northern Trust joins Laura Gregg and David Partain to discuss the importance of advisor-client relationships and what it takes to build client trust. 

Together, they explore the role technology plays in communication and the need for maintaining communication with clients — especially during challenging times like these – and how the right mix can help you grow your business.

In this episode you’ll learn:

  • The value of quality over quantity when communicating with clients
  • How to balance technology with personal attention
  • Ways to think outside of the box when engaging clients
  • How client-advisor relationships impact advisors’ revenue and referrals
  • And more!

Join Laura, David, and Adam now to explore the value of meaningful communication with your clients!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Emotomy | Northern Trust

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Ep 26: Why Now is the Right Time to Hire — With Fran Skinner

While COVID-19 has sidelined hiring plans for many firms, many leaders are using this time to find top talent. Explore today’s hiring trends as Laura Gregg and David Partain welcome Fran Skinner to the podcast. As the co-founder of AUM Partners, a leadership and talent assessment consulting firm for the financial services industry, Fran shares insight into how firms are recruiting during the pandemic and how leaders are deepening relationships with existing employees.

In this episode, you will learn:

  • Why leaders pursue top talent during times of uncertainty
  • The benefits of flexible work schedules
  • What managers can do to help employees who are feeling burdened during this crisis
  • Fran’s advice for managers who are not quite ready to hire
  • And more!

Tune in now to discover Fran’s strategies for maintaining and growing your practice with the right talent!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | AUM Partners | Now Is The Time To Pursue Top Talent

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Ep 25: Podcasting to Reach and Retain Clients in the Digital Age – With Matt Halloran

As the world becomes increasingly technology- and convenience-based, podcasting has risen as a new medium to showcase your voice and connect with your ideal audience.

For advisors, podcasting has become a great way to build relationships with ideal and existing clients, all the while maximizing the advisor-client relationships and ROI alike. 

In this episode, Laura Gregg and David Partain chat with podcasting professional Matt Halloran of Top Advisor Marketing. Matt shares his expertise in podcasting and how his company is helping advisors find their voice using this medium — and how you can do the same.

In this episode, you’ll learn:

  • How advisors can leverage podcasting to attract and retain clients
  • Steps for starting your own podcast 
  • What you need to know about podcasting and compliance
  • And more!

Tune in now to learn about the power of podcasting and how you can harness it to rise above the noise!

FlexShares Exchange Traded Funds | Contact Laura Gregg | Contact David Partain  | Top Advisor Marketing | A Complete Guide To Starting A Podcast