EP 92: The Financial Coach Can Use A Coach – With Lacy Garcia of Willow

March 8, 2023Advisors, Business Planning, COVID - 19, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Advisory Firms, Business Building, Diversity, Financial Planner, Financial Planners, Financial Planning, Independent Advisors, investing, Willowtheflexibleadvisor

It’s not just you. Most advisors face the same challenge. Your client base is broadening and diversifying. You need to provide more sophisticated, more personalized solutions but where do you find the right resources?

In this episode, Laura Gregg and David Partain speak with Lacy Garcia, Founder and CEO of Willow, an award-winning financial technology and guidance platform. Her mission: To equip advisors with practical resources to engage with women and an overall rapidly changing wealth demographic.

Lacy discusses:

The New Majority investor and their growing wealth ownership
How advisors can address the unique needs of their changing client base
Tactical solutions that can be put in place quickly
How coaching from Willow can help advisors create a meaningful client experience
And more

Resources:

FlexShares Exchange Traded Funds

Connect With Lacy Garcia:

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Connect With David Partain:

About Our Guest:

Lacy Garcia is the founder and CEO of Willow. Willow is an award-winning financial technology and guidance platform that helps financial institutions better engage and serve women and the new majority of investors. Lacy and Willow have been featured on Yahoo Finance, Business Insider, Wealth Management, and more. Most recently, Lacy has appeared on the Today Show on NBC to help explain some important financial concepts and applications.

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Ep 91: Going Solo: Making a Leap of Faith — with Kaysian Gordon

March 2, 2023Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Business Building, Financial Advisor, Financial Planner, Financial Planners, Financial Planning, Wealth Managementtheflexibleadvisor

Building a practice from scratch after years in a large-team environment may not be easy, but it can be immensely rewarding.

In this episode, we invited Kaysian Gordon, Founder and Wealth Advisor at Kaysi Gordon Financial Planning, to talk about how she came to that decision, and the lessons she has learned that can benefit any advisor no matter what their career plan.

Kaysian discusses:

Her professional journey leading up to her decision to step out on her own.
How she integrated her personal passion and professional skills.
Her philosophy for investing and life
Practical advice for those who choose to run their own business
And more!

Resources:

FlexShares Exchange Traded Funds

Connect With Kaysian Gordon:

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About Our Guest:

Kaysian Gordon is a Valley Stream, NY fee-only financial planner. Kaysi Gordon Financial Planning provides comprehensive and objective financial planning and investment management to help women of faith who are going through transitions organize, grow, and protect their assets through life’s changes. As a fee-only, fiduciary, and independent financial advisor, Kaysian Gordon is never paid a commission of any kind, and has a legal obligation to provide unbiased and trustworthy financial advice.

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Ep 90: Overcoming Adversity: GRIT As A Game Changer — With Austin Hatch

February 10, 2023Advisors, Business Planning, COVID - 19, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Austin Hatch, Basketball, Business Building, Financial Planner, Financial Planners, Financial Planning, GRIT, Overcoming Tragedies, Teamworktheflexibleadvisor

It’s True: GRIT can be a game-changer.

In this episode, Austin Hatch – a motivational speaker, athlete, and remarkable survivor—shares his inspiring journey and lessons that can help others respond to unexpected circumstances. Tune in for Austin’s powerful story and learn how the G.R.I.T. framework can help managers adapt to today’s challenges.

Austin discusses:

Helping others as a driving motivation
How the G.R.I.T. framework can help managers in the current economic market
The power and importance of leading by example
More insights and lessons from Austin’s experiences

Resources:

FlexShares Exchange Traded Funds

Connect With Austin Hatch:

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About Our Guest:

Austin Hatch survived two plane crashes that claimed the lives of his entire immediate family. He suffered severe injuries that nearly took his life. When Austin woke from a 2-month-long coma, he had to re-learn basic life skills. The road to recovery was tough, but he found a way to push forward and fulfill his dream of joining the University of Michigan basketball team. Austin is now a motivational speaker with a poignant message about G.R.I.T. and how we can all thrive in the midst of adversity.

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Ep 89: Assessing The Advisor Landscape—with Michelle Lynn of Bloomberg

January 27, 2023Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisor Research Study, Advisory, Bloomberg Media, Business Building, Diversity, ETFs, Financial Planner, Financial Planners, Financial Planning, Investments, Relationshipstheflexibleadvisor

What has changed in the advisor landscape? What are advisors doing differently?

In this episode, Laura Gregg and David Partain talk with Michelle Lynn, Global Head of Data Science and Insights at Bloomberg Media Organization about the research she leads on the state of the advisor landscape. Michelle explains why Bloomberg supports this long-running study and discusses highlights from its findings and what it means for advisors.

Michelle discusses:

The genesis and focus of Bloomberg research on advisory issues
Soft skills as a differentiator
Why diversity is increasingly important
The necessity – and challenge – of work/life balance
And more

Resources:

Connect With Michelle Lynn:

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About Our Guest:

Michelle Lynn is the Global Head of Data Science and Insights at Bloomberg. She is responsible for all the data research and planning teams globally and provides insights and intelligence to drive solutions for clients.

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Ep 88: How SEC rule 206(4) could change your business model — With Paul Binnion

January 13, 2023Advisors, Business Planning, COVID - 19, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Business Building, Financial Planner, Financial Planners, Financial Planning, Investment Management, Outsourcing, SEC Proposaltheflexibleadvisor

Are you familiar with the SEC’s 206(4) proposal? Will you be compliant?

In this episode, Laura Gregg and David Partain are joined by Paul Binnion of Hanlon Investment Management to consider the intent and potential impact of the proposal.

If you outsource certain investment functions or have been evaluating third-party service providers, join us to learn more.

Paul discusses:

Core aspects of the proposed rule, and how it may affect financial advisors
How advisors’ due diligence responsibilities may be affected
What to consider when selecting a third-party solutions provider
Why deeper client relationships will likely become even more important
And more

Resources:

Outsourcing by Investment Advisers, Securities and Exchange Commission, Proposed Rule 206(4) – PDF
Ep 46: The Race to Scalability — With Paul Binnion, Hanlon Investment Management
FlexShares Race To Scalability Research
FlexShares The New Rules in Growing Wallet Share
FlexShares Exchange Traded Funds

Connect With Paul Binnion:

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About Our Guest:

Paul Binnion is the Chief Revenue Officer at Hanlon Investment Management. Paul is responsible for leading the overall direction of the firm’s distribution strategy while overseeing the sales, key accounts, and marketing teams in their efforts to build collaborative partnerships with successful financial advisors. Paul has more than 30 years of experience developing best practices with financial partners and specializes in building and motivating teams to help deliver successful outcomes to financial advisors and their clients.

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Ep 87: Take Your Passion To Work Today with Regina Huber

November 25, 2022Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Authentic Self, Bringing Your Passions To Work, Business Building, Financial Planner, Financial Planners, Financial Planning, Financial Services, Firm Culture, PassionRobyn Walter

How can your favorite pastime — running, cooking, travel… whatever — boost your performance, increase job satisfaction, build a stronger team culture?

In this episode, Laura Gregg and David Partain speak with Regina Huber, the CEO and founder of Transform Your Performance, about the powerful connection between our hobbies and our professional lives.

Regina discusses:

Her personal experience of integrating her passion into her career
How the lessons and skills derived from passionate pursuits can serve our professional pursuits
What business leaders can do to invite passion into the workplace
And more

Resources:

Connect With Regina Huber:

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About Our Guest:

Regina Huber is the CEO and founder of a coaching, speaking, and training business, Transform Your Performance. Through her firm, she drives transformational leadership and coaches value-driven, open-minded leaders to implement a powerful new business consciousness paradigm, so they can effectively build trust, increase their influence, and impact and create more human-centered workplaces. Regina believes doing so will result in higher employee engagement and more fulfilling work for employees. She is also fluent in multiple languages and has worked globally during her career on 5 continents, getting her start in Germany. Regina is also a prolific writer and is a published author of multiple books and articles on courageous leadership. Her latest book, Speak Up, Stand Out and Shine, was featured in the Huffington Post.

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Ep 86: Your Most Valuable Asset: Personal Branding with April Rudin

October 28, 2022Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Business Building, Financial Planner, Financial Planners, Financial Planning, Key Trends, Marketing, Personal Branding, Social Media Strategy, The Rudin GroupRobyn Walter

Just as people look online to check a restaurant or service provider before making a reservation or appointment, prospects and referrals are probably vetting you (among others) to determine whether to contact you. Who are they seeing?

In this episode, Laura Gregg and David Partain dive into the world of digital marketing and personal branding with April Rudin, founder and president of the Rudin Group. April shares four tips to make your digital presence more interesting and effective.

April discusses:

Why personal branding is more important than ever
How a personal dimension can set you apart
The value of professional input
Why to make a social pivot to B2B
And more

Resources:

Connect With April Rudin:

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About Our Guest:

Founder and President of The Rudin Group, April J. Rudin is widely acknowledged as a top marketing strategist for the financial services and wealth-management sectors. Distinguished by her ability to forecast and leverage critical trends and her expertise in digital and traditional media, she leads a firm that designs bespoke marketing campaigns for some of the world’s leading wealth management firms, fintech, and family offices; campaigns that strengthen their brand value and drive client acquisition. April is recognized by IBM as an “Influencer” in wealth management and fintech and is a regularly-featured source of expert commentary to international news and business outlets, trade publications, and broadcast media.

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Ep 85: The Science Behind Growing Wallet Share — With Barnaby Riedel, PhD

October 6, 2022Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Behavioral Study, Business Building, Financial Planner, Financial Planners, Financial Planning, investing, RDCL, Wallet SharesRobyn Walter

What are your clients not telling you? What could you do differently to earn greater trust?

In this episode, Laura Gregg talks with Barnaby Riedel, one of the architects of FlexShares’ behavioral study on growing wallet share. The findings provide a sensible groundwork to build more productive and mutually rewarding client relationships.

Barnaby discusses:

His firm, RDCL, and its work in the financial industry
Why most research on growing wallet share falls short
The five client personas advisors need to understand
How you can tailor your approach to build trust (and wallet share) with each client type
And more

Resources:

Connect With Barnaby Riedel:

Email
Call: +1 949 433 5977
Barnaby Riedel’s LinkedIn

Connect With Laura Gregg:

Connect With David Partain:

About Our Guest:

Barnaby Riedel, PHD

Barnaby is co-founder and lead researcher at RDCL, a social-science based research firm dedicated exclusively to the most forward-thinking financial companies. Prior to founding RDCL, Barnaby taught at the University of Chicago in the Division of the Social Sciences. His approach to research is interdisciplinary and contrarian – drawing on everything from evolutionary psychology to cultural anthropology. Since being founded in 2013, RDCL’s work has delivered dramatic results for clients and has been featured in numerous trade publications as well as The New York Times, The Wall Street Journal and The New York Observer.

RDCL

RDCL is a social science-based research firm dedicated exclusively to the most forward-thinking financial companies.

Important information regarding a discussion in the podcast:

Alpha and beta are two different parts of an equation used to explain the performance of stocks and Investment funds. Beta Is a measure of volatility relative to a benchmark, such as the S&P 500. Alpha Is the excess return on an Investment after adjusting for market-related volatility and random fluctuations.

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Ep 84: Why Settle for “Satisfied” Clients? — Brendan Frazier on the Value of Emotional Connection

September 24, 2022Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Behavioral Finance, Business Building, Client Experience, Financial Planner, Financial Planners, Financial Planning, Interpersonal Skills, Persona, Wallet ShareRobyn Walter

Provide good numbers and exceptional service and you’ll have a satisfied client. Create a personal connection, and you may be surprised at the results.

In this episode, Laura Gregg and David Partain speak with financial advisor Brendan Frazier, founder of Wired Planning and host of The Human Side of Money podcast. Brendan offers three simple steps to help you exceed mere ‘satisfaction’ in your client relationships.

Brendan discusses:

Why customer satisfaction is no longer enough
A new 80/20 rule that can bring immediate results
The striking benefits of emotionally connected advisor/client relationships
And more

Resources:

Connect With Brendan Frazier:

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Connect With David Partain:

About Our Guest:

Brendan Frazier is the founder of Wired Planning and the host of The Human Side of Money podcast. Recently named a top-100 financial advisor by Investopedia, Brendan helps advisors enhance the trajectory of their businesses through more meaningful client interaction.

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Ep 83: Getting to Yes! Why You Need to Acknowledge Behavioral Finance — With Michael Pompian

September 9, 2022Advisors, Business Planning, Financial Advisor, Financial Advisors, Practice ManagementAdvisory, Behavioral Finance, Business Building, Financial Persona, Financial Planner, Financial Planners, Financial PlanningRobyn Walter

Most advisors recognize that, when it comes to making investment decisions, a client’s emotions can derail a plan.

Equipping yourself with knowledge on behavioral finance and financial personas could be the key to a more successful approach to ensuring your clients stick to their plan.

In this episode, Laura Gregg and David Partain talk with Michael Pompian, CFA, CAIA, CFP, an author and authority on behavioral finance, about his research on the topic and his practical experience understanding how client emotions can impact your practice, your clients’ experience and their investment outcomes.

Michael discusses:

What drove him to research behavioral finance
The crucial distinction between investors’ cognitive and emotional biases
Why this should matter to an advisor
And more

Resources:

Connect With Michael Pompian:

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Connect With David Partain:

About Our Guest:

Michael Pompian, CFA, CAIA, CFP, is the founder and chief investment officer of Sunpointe Investments, an investment advisory firm to entrepreneurs, corporate executives and multi-generational families, based in St. Louis, Missouri. He is the creator of the Pompian Behavioral Model of investor classification, as well as the author of five books on behavioral finance, including his latest Behavioral Finance and Your Portfolio (Wiley, 2021).

As an experienced advisor, author, and pioneering researcher on the topics of behavioral finance and emotional investing, his books have helped thousands of financial advisors across the globe build better relationships with their clients. His newest work is designed to help individual investors recognize and better manage their investing biases, either independently or with their financial advisors.

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